AI voice agents that handle 70% of patient calls — freeing up your front desk.

Our fully integrated voice platform handles incoming patient calls, appointment bookings and care coordination, resolving ~70% of calls without staff involvement.

HIPAA & PIPEDA compliant Works with major EMRs Live in 2 weeks
Incoming · Bayview Family Clinic
+1 (416) 555 · 0142
LIVE · 00:00
Patient
Margaret L.
Intent
Triage · cough
EMR
OSCAR · synced
M
Hi, I'd like to see someone. I've had a cough for a few days.
S
Red-flag screenBook appointment
handled autonomously
Appointment booked
No staff involvement · 0:42
Built for clinicians

Designed by physicians,
validated with real patients.

EMR Integrated

Works with commonly-used Canadian and US EMRs, including Telus PSS, OSCAR, Accuro and Epic.

Maximum Security

Full HIPAA & PIPEDA compliance. 30-day log retention. No training on your data.

Safety Monitoring

Continuous monitoring of call logs and escalation rules for non-routine cases.

Key features

Streamline phone operations, save up to $50K a year.

Strello offloads roughly 70% of administrative phone time, so your staff can focus on patients in the room.

01

Easy appointment booking

Patients book and modify appointments by phone or email using natural language.

March 2026 Dr. Khan
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02

No more hold times

Answers every incoming call simultaneously, so patients never wait on hold.

01:12 02:08 03:21 04:04 05:33 06:17 07:09 08:45 09:02
03

Preserve workflow

Seamless integration with clinic EMR and phone systems without disrupting your team.

OSCAR
Strello
PMS
04

Automatic visit reminders

Routine reminders over text and email to minimize no-shows.

SMS: Visit tomorrow, 10:30 AM SENT
Email: Pre-visit instructions QUEUED
05

Outgoing faxes & calls

Arrange outgoing faxes, calls and emails to set up screening visits.

FAXLab requisition · Dynacare
CALLScreening confirmation · Pt. 4421
Imaging follow-up · MRI North
FAXReferral · Cardiology
How it works

Three steps. Zero staff lift.

From inbound call to updated chart, Strello handles the loop end-to-end.

01

Call comes in

Strello picks up instantly on your existing line. Every call answered, none on hold.

02

Triage & book

Verifies the patient, screens for red flags, and books from your live schedule.

03

EMR updated

Booking written back to the chart. Confirmation texted to the patient. You see it the moment you log in.

Watch a real demo
70 %
Calls resolved autonomously
$ 50 K
Saved per clinic, per year
0 sec
Average hold time
2 wks
Average time to go live
Loved by clinics

From the front desks using Strello today.

Physicians, practice managers and admin teams describe what changed after rollout.

"It felt like I was talking to a person… I was pleasantly surprised. I think it's a really good solution for an issue that's annoying for many patients."

HH
Patient Panel
Hamilton Health Sciences

"I'm quite impressed with its performance. With Strello Health, everyone has equal access. It was well received by my patients so we expanded it."

ED
Dr. Eric De Silva
Nobleton Medical

"We are extremely happy with these results and can really notice the difference Strello is making throughout the clinic."

TB
Dr. Tracy Benade
Glenvalley Med
FAQs

Questions, answered.

Will this work with my clinic EMR and phone provider?
Yes. Our platform is EMR and phone-provider agnostic. We can integrate with any EMR and clinic phone system, including OSCAR, Accuro, Epic, eClinicalWorks and more.
What happens if a patient calls for a medical emergency?
Several safeguards triage emergencies and complex cases. Trained admin staff on our end oversee patient interactions and can intervene if needed. The platform also routes all non-routine calls to your clinic staff automatically.
Can the program handle multiple providers, admin staff, and locations?
Yes. The platform is customised to your clinic's needs and supports decentralised offices and health systems with multiple locations, providers and services.
How is sensitive patient information handled?
We've completed a full Privacy Impact Assessment (PIA) and the platform is PHIPA and PIPEDA compliant. We follow Canadian Medical Association and Responsible AI Institute guidance for ethical AI deployment. Logs are retained for 30 days, then permanently destroyed. We never train on your data.
Ready when you are

Give your front desk
a quiet superpower.

Two weeks to live. Zero workflow change. Your team will thank you on day one.

Book a demo

Enhance your clinic with Strello.

Interested in streamlining operations? Share a few details and we'll reach out promptly, usually within one business day.

30-minute demo
Walk-through tailored to your specialty, EMR and call volume.
Physician-led conversation
You'll speak with a clinician on our team, not a sales rep.
No commitment
Pilot in two weeks. Cancel anytime in the first 60 days.
We'll never share your information. HIPAA & PIPEDA compliant.