Supercharge your medical reception with AI-powered phone software.

Our fully integrated voice platform handles incoming patient calls, medical appointment bookings and care coordination to save each secretary ~4 hours per day.

Designed by Physicians,
Validated on real patients

Our software is designed by a physician-led team and validated on real patients to ensure accuracy and clinical utility. We understand the importance of EMR integration, data security and workflow preservation in implementing new solutions.

EMR Integrated

Integrates with commonly used Canadian EMRs.

Human Oversight

Full PHIPA and PIPEDA compliance for industry leading security.

Maximum Security

Our trained admin staff monitor call logs to ensure quality.

Key Features

Streamline phone operations and offload up to 80% of total admin time spent on the phone, saving up to 40 hours per week per clinic.*

Easy Appointment Booking

Allow patients to book and modify appointments over phone and email using natural language

No More Hold Times

Able to answer all incoming phone calls simultaneously, no hold times!

Preserve Workflow

Seamless integration with clinic EMR and phone systems, without change to clinic workflow.

Automatic Visit Reminders

Routine appointment reminders over text and email to minimize no-shows.

Outgoing Faxes & Calls

Arrange outgoing faxes (labs, imaging), calls and emails to set up screening visits.

See How It Works

FAQs

  • Yes, our platform is EMR and phone provider agnostic. We can integrate with any EMR and clinic phone system.

  • We have several safeguards in place to ensure that medical emergencies & complex cases are appropriately triaged. There is oversight of patient interactions by trained admin staff on our end, who can intervene if necessary to facilitate an alternative communication pathway. The software also has rules in place to ensure all non-routine calls are routed to the clinic staff.

  • Yes, the platform can be customized to your clinic's needs. We can manage decentralized offices and health systems with multiple locations, providers, and services.

  • Our platform is PHIPA and PIPEDA compliant. We follow best practice recommendations for ethical AI deployment by the Canadan Medical Association and the Responsible AI institute. We maintain logs for 30 days, after which they are permanently destroyed. There is no training on your data.

Enhance Your Clinic With Strello

Interested in streamlining operations? Share some details and we will reach out promptly!